What to Know When Picking up and Returning the Rental Car

By | March 27, 2022

For those who have never rented a vehicle, the removal and return of the car can be times of great stress. After all, there are many points that deserve your attention so that the experience with the car rental for Brisbane to Gold Coast airport transfers is super positive.

So we’ve made a guide with everything you need to know when it comes to picking up and returning your rental car. Keep an eye on the details and have a good trip!


  1. Get the voucher

After making your reservation, the first point of attention is the voucher.

This is where you will find important information about your reservation, from the most basic items such as the date and time of pick up and return of the car to what protections are included, necessary documents and other indispensable guidelines.

  1. Necessary documents

It is super important to have all the necessary documents with you. That’s because the lack of any of them can prevent the removal of the car!

And stay tuned! National and international reservations require different documents! 

Always check in your reservation voucher what documents are requested by the rental company.

Gold Coast Airport Transfers staff member PJ

  1. Vehicle lease agreement

It is also in the withdrawal at the counter of the rental company that the lease of the vehicle will be opened. The contract will specify all the terms and conditions of your reservation and therefore it is very important to read it carefully.

  1. Security deposit

One of the main doubts of who is renting a car for the first time is the security deposit. The bond is nothing more than a guarantee for the rental company, a precaution in case anything happens to the vehicle.

The security deposit is retained on the renter’s credit card (who signed the lease) and is returned after the final inspection of the car.